Printing:
Allow. 2 - 7 business days. Each shirt is printed on order.
Shipping:
- Does not include printing time.
- Domestic Standard Post: 3-5 business days to most metro areas in Australia and 5-7 business days to non-metro areas in Australia.
- Domestic Express Post: 2-3 business days to most metro and non-metro areas in Australia.
- International Post: 2 - 4 weeks to major partners (USA, UK, New Zealand) and 2 - 8 weeks to most other countries.
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1) All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
2) If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Standard Post – Australia $8
7 - 10 business days to most metro areas in Australia
7 - 13 business days to non-metro areas in Australia
Express Post - Australia $10
4 - 7 business days to most metro and non-metro areas in Australia
International Post – DHL Global Mail $16
2 - 4 weeks to major partners (USA, UK, New Zealand)
2 - 8 weeks to most other countries
Please note that the above does not include printing time frames as all our t-shirts are printed on order. Orders can take between 2-7 business days to be printed and fulfilled.
3) Delivery delays can occasionally occur.
4) You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
5) Rainbow Roo is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6) Rainbow Roo is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us or the shipment carrier to report and file a claim. Please save all packaging materials and damaged goods before filing a claim.